Common Questions

What specific international safety and performance standards do your products comply with?

Our commercial product series strictly complies with and has fully obtained certifications for the following mainstream international standards:

Safety Standards: EU Machinery Directive (2006/42/EC), EN957 dedicated safety standard for fitness equipment, and US UL electrical safety standard (for applicable products).
Environmental Directives: All materials and components are 100% compliant with EU RoHS and REACH directives, ensuring safety to human health and the environment.
Quality Management System: The company implements and is certified to the ISO9001:2015 quality management system, enabling full-process quality control from R&D to production. Key components (such as motors and bearings) are preferentially sourced from automotive-grade suppliers certified to ISO/TS 16949, to guarantee ultimate product reliability.

What is our process and capability for customized in-depth product development?

We provide full-chain customized development capabilities from conceptual design to mass production, with the standard process as follows:

Requirement Analysis: We work closely with your team to clarify product positioning, target markets and regulatory requirements.
Collaborative Design & Engineering: Our industrial design and R&D teams deliver industrial design, structural design and electrical solutions, and provide 3D models, renderings and technical specifications for your confirmation.
Prototyping & Testing: We produce functional prototypes and conduct internal durability, safety and performance tests, then deliver the samples for your verification.
Pilot Production & Optimization: Small-batch trial production is arranged before official mass production to verify production processes and supply chain stability, ensuring product consistency.
Mass Production & Delivery: Supported by a strict quality control system including IQC, IPQC and OQC, every finished product is guaranteed to meet agreed standards. The overall development cycle is normally around 70 days after order confirmation, subject to project complexity.

What are our core processes and quality control measures for product durability and consistency?

We adopt dual guarantees through core production processes and digital systems:

Core Processes: Robotic gas shielded welding is applied to key load-bearing structural components to ensure welding strength and consistency. A nine-station silane ceramization pretreatment process is used before spraying, which is far superior to traditional phosphating technology and delivers excellent adhesion and corrosion resistance.
Process Quality Control: We have introduced the MES (Manufacturing Execution System) to collect and monitor data at major production stations, realizing full traceability of the production process. Each device is assigned a unique serial number, with the information of key components bound and recorded in the system.
Testing and Verification: In addition to final functional tests, all commercial products undergo a 48-hour aging load test before delivery to simulate high-intensity usage and detect potential defects in advance.

How to ensure supply chain stability and the long-term consistency of raw material quality?

We ensure this through systematic supplier management and risk contingency plans:

Admission and Audit: We establish a list of Class A and Class B suppliers. Core suppliers (for steel, motors, electronic components, etc.) are subject to strict on-site audits and qualification certifications (ISO and industry certifications).
Performance Evaluation: Suppliers are assessed monthly based on Quality, Cost, Delivery and Service (QCDS) and implemented with dynamic management.
Risk Contingency Plan: We maintain safety stock for key materials and sign Long-Term Supply Agreements (LTA) with leading suppliers to lock in production capacity and prices. Meanwhile, we reserve domestic alternative solutions for core chips and electronic components to cope with global supply chain fluctuations.

The intelligentization of fitness equipment has become a trend. How do we define true "intelligence" and ensure it can continuously create long-term value for users, rather than being a marketing gimmick?

We believe that true "intelligence" should serve more efficient workout results, safer training processes and a more immersive fitness experience, with its core lying in the acquisition and utilization of "valid data".

From "Connectivity" to "Insights": Our intelligent system goes far beyond device networking. It focuses more on collecting biomechanical data such as movement trajectories, power output and heart rate variability via high-precision sensors, and converting it into user-friendly, personalized training feedback and recommendations through algorithms.
Co-evolution of Hardware and Algorithms: The smoothness of the intelligent experience relies on powerful hardware computing power and continuously optimized algorithms. We reserve ample performance redundancy for our high-end commercial series and continuously optimize workout algorithms, update training courses and extend the technical lifecycle of devices through FOTA (Firmware Over-the-Air) upgrades.
Openness and Integration: We support the interconnection of device data with mainstream health apps and gym management systems via standard interfaces (e.g., Bluetooth, ANT+). This ensures that users' training data can be integrated into their personal health ecosystems and enables venue operators to conduct in-depth analysis such as member training adherence, achieving a leap from standalone device intelligence to scenario-based intelligence.

Environmental performance and sustainability of equipment are gaining growing attention in commercial procurement. Could you introduce your company’s specific environmental strategies and practices in product design, manufacturing and end-of-life disposal?

We firmly believe that genuine commercial quality also embraces long-term environmental responsibility. Our environmental practices run through the entire product lifecycle:

Eco-design
At the new product R&D stage, we adhere to the design principles of easy disassembly and recyclability. For example, the main structure adopts single-material steel for simple classification; electronic modules are equipped with standardized interfaces and plug-and-play connections. This greatly facilitates future maintenance and upgrading, as well as efficient disassembly and material recycling after product scrapping.
Green Manufacturing & Supply Chain
Production: Our coating production line fully adopts eco-friendly electrostatic powder spraying technology, achieving zero VOC (Volatile Organic Compounds) emissions. Meanwhile, the factory’s intelligent energy management system continuously optimizes production energy consumption.
Material Selection: We prioritize raw materials and components that comply with international environmental directives including RoHS and REACH, and require core suppliers to provide environmental material declarations. Recyclable corrugated cardboard is widely used for product packaging to reduce plastic consumption.
Energy Efficiency Optimization
Our commercial product lines, such as cardio equipment with self-power generation systems, are designed to reduce standby and operating energy consumption. Some flagship models have obtained energy efficiency assessments from third-party institutions, providing data support for customers’ low-carbon operation.
Longer Product Lifespan Equals Optimal Environmental Protection
The core of our environmental philosophy is to manufacture highly reliable and durable equipment. With upgraded material specifications, sophisticated craftsmanship and rigorous testing, we effectively extend product service life. This fundamentally cuts down resource consumption and electronic waste caused by frequent scrapping and replacement, representing the most essential form of environmental protection.